Help & Guides

Answers for the questions families ask most.

Learn how structured communication, requests, schedules, records, and workspaces operate inside Zuko.

Quick answers

Questions parents ask before using Zuko.

These answers explain how Zuko differs from ordinary messaging, scheduling, and recordkeeping tools.

Using Zuko

Is Zuko a replacement for texting?

Zuko is intended to replace unstructured co-parenting communication where accountability matters. It keeps conversations, requests, schedules, documents, and records organized in one workspace.

Can both parents use the same case workspace?

Yes. Zuko is designed around shared workspaces, parent connections, child profiles, and controlled access.

What if the other parent does not join?

A parent can still use Zuko to organize their own records and documentation. Shared workflows become more powerful when both parents participate.

Records and accountability

Can messages be deleted?

Zuko is designed around record preservation and accountable communication. Message deletion does not work like ordinary casual chat.

Can I link documents to records?

Yes. Documents can be linked to relevant records such as requests, expenses, parenting time activity, accountability items, and other supporting contexts.

Can Zuko help with court-ready records?

Zuko is built around structured history, timestamps, reports, and export-ready records. It is not a substitute for legal advice.

Access, plans, and reliability

What is included in the free plan?

The free plan includes essential structured communication and schedule visibility. Premium expands requests, expense workflows, parenting time records, documents, child profiles, and AI-assisted messaging. Court adds accountability, supporting evidence, reports, and exports.

Does Zuko work offline?

Zuko is designed with offline-first workflows so records can be created locally and synchronized when connectivity is available.

Can subscription access change automatically?

Yes. Feature access is server-driven, so the app can update available features when a subscription or entitlement changes.

Still have questions?

Most families should find what they need in a few minutes.

Zuko is designed to be simple, structured, and easy to navigate. If you still cannot find what you need, reach out and we will point you in the right direction.

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