Start from the sign-in screen
Select the password-reset option from the Zuko sign-in screen and enter the email address associated with your account.
Follow the instructions sent to that email address, then return to the app to sign in with your new password.
If the reset email does not arrive
Check the spam or junk folder and make sure the email address is entered correctly. If you still cannot access the account, contact Zuko without sending passwords or verification codes by email.