How requests work

When should I use a request instead of a message?

Use a message for discussion. Use a request when you need to record a specific proposal, response, status, and resulting decision in a structured workflow.

A request can be approved, declined, cancelled, completed, or sent back for modification.

This creates a clearer record of what was requested, when it was requested, and how it was resolved.

What happens after I submit a request?

To respond, open the request from Requests or its notification, review the details, then select Approve, Decline, or Request changes. The status and response are saved in the request history.

1. Open Requests and select Create request.
2. Choose the request type.
3. Add the child or event when relevant.
4. Describe the proposal and select a date or response period.
5. Submit the request.